We may collect the following information:
contact information including email address, home address, shipping address, and mobile phone etc.
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For a comprehensive list of cookies we collect see the List of cookies section.
We require this information to identify you for any promotions and offers, and to process orders and postage. We may also collect this information to help understand your needs and provide you with a better service.
We may use this information for:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You will only receive these emails if you have subscribed to our site.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial safeguards to secure the information we collect online.
The PRC Website is protected by a SSL Certificate, this protects your transactions and personal information.
What is SSL Certificate? SSL stands for Secure Socket Layer. SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol (over port 443) and allows secure connections from a web server to a browser. To check if a site is using the https protocol check the URL in the browser address bar. This should display https//:before the address. The http//: protocol is an older protocol that does not offer the same security.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Websites
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by:
if asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you by Birdtalk- please request this in writing. We would need to verify your identity prior to releasing any information.
If you believe that any information we are holding on you is incorrect or incomplete, please contact in writing as soon as possible. We will promptly correct any information found to be incorrect.
List of Cookies
The table below lists the cookies we collect and what information they store.